Cristine Marchand is Executive Director of The Arc Maryland. She has served in this capacity for over 20 years after working at the national and local levels in advocacy and nonprofit management. Her legislative advocacy work on behalf of The Arc Maryland includes passage of the Community Services Living Arrangements (CSLA) , Waiting List Equity Fund and Community Services Trust Fund, Transitioning Youth State Interagency Committee, Transitioning Youth – Age of Exit (the end of the school year in which the student turns 21 years), Written Plan of Habilitation (WPH) for Institutionalized Persons, and Privacy protections for individuals living in state-licensed Developmental Disabilities and Mental Hygiene community residential programs.
She served as Executive Director for Family Voices, a national family advocacy organization based in Albuquerque, New Mexico, with state affiliates across the country dedicated to health care of children and youth with special health care needs. Cristy is a certified master gardener in Santa Fe, an aspiring flute player after decades of the bassoon and holds a deep admiration for the country of Bhutan in the Himalayan Mountains.
Lisa Chandler is the Director of Administrative Services at The Arc Maryland. She is the executive liaison and works with the Executive Committee, Board Members, and other leaders throughout Maryland. Lisa also handles the internal operation of the office organizing office procedures, as well as, organizational effectiveness and efficiency, supervising administrative staff, handle budgetary matters and accounts payable/receivable, payroll, and Human Resources.
Prior to joining us, Lisa was the Administrative Manager at the Baltimore Jewish Council for over nine years. Her experience stretches from Government & Community Relations to Israel Awareness & Advocacy to Holocaust Remembrance. In her spare time, Lisa is a mother of three and enjoys spending time with her family out on the Bay.
Shannon McGovern is the Administrative Assistant for The Arc Maryland. Shannon works part time and will usually be the voice you hear when calling The Arc Maryland. She also writes The Arc Maryland’s monthly e-newsletter, as well as maintaining the content on our social media pages. As a recent graduate of St. John’s College in Annapolis with a BA in the Liberal Arts, she studied everything from the Ancient Greek philosophers to Einstein’s Theory of Relativity. Shannon has a background in the theatre, having worked backstage for both her college and for the Annapolis Shakespeare Company. In her free time, Shannon enjoys spending time with her family and playing games with her friends.
Judy Volkman is serving as a Consultant to The Arc Maryland on the Saylor Alliance Project. She had previously worked at The Arc for 10 years as the Project Manager for Ask Me!, a quality of life survey conducted by people with disabilities interviewing their peers. Prior to that, she worked at a service provider and was instrumental in the establishment of a self advocacy group there. She started her career in disabilities on the birth of her son, active in PTA and advocating for public education for him. This was before IDEA, but he started public school when he was 8 years old. She continues to serve as a long time member of the Baltimore County Commission on Disabilities, with one term as the Chair of the Commission. She is a Board member of By Their Side, an advocacy organization which follows the person after the caregiver is no longer able to advocate for them. Still active in retirement!