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Ask Me! sm Project dots

Ask Me!sm is a Consumer Quality of Life Survey administered by The Arc of Maryland for the Maryland Developmental Disabilities Administration (DDA). All community programs licensed by the State DDA participate in the survey. The survey interviews people who receive services. Interviews are people with developmental disabilities. Annually, about 1400 people are surveyed about their quality of life and satisfaction with services. The survey issues statewide findings and recommendations to DDA. For a copy of the statewide results, contact Sarah Basehart at The Arc of Maryland (sbasehart@thearcmd.org) and ask for the Final Report, or go to www.thearclink.org and go to Maryland.

Ask Me!sm is based on the belief that persons with developmental disabilities able to elicit more meaningful responses from those receiving services than traditional surveyors, as a result of their first-hand understanding of disabilities and services. There are eight domains to the survey: Social Inclusion, Physical Well-Being, Interpersonal Relations, Material Well-being, Emotional Well-Being, Self-Determination, Personal Development, and Rights.

The survey has been implemented in Maryland since FY 1998, resulting in the ability to have longitudinal data on many individuals. Findings for FY 2004 are:

  • 78% of individuals who were randomly selected agreed to participate - a total of 1540 people interviewed from 44 providers.
  • One-fourth of the individuals interviewed are labeled with severe or profound retardation.
  • 94% reported positive scores on their physical and positive emotional well being Most people surveyed reported a good quality of life that has improved over the past four years.
  • Self- determination and rights are the areas requiring the most needed attention. Fifty-one percent (51%) of people interviewed said they had little or no choice in picking whom they live with. Self-determination scores increased only in FY 2004 and rights has not changed over four years.
  • Transportation availability and employment services offer the greatest predictions of people's quality of life, and are therefore logical areas to consider for service enhancements.
  • Cognitive ability offered less prediction of people's quality of life than did the availability of transportation.

The original survey instrument is a melding of the Quality of Life Questionnaire, by Robert Schalock, Ph.D. and Ken Keith, Ph.D. and Signs of Quality, a booklet developed by People On the Go of Maryland that examines the concept of quality in DDA services. The name of the project, "Ask Me!sm" is derived from People On the Go's Signs of Quality question, "Did You Ask Me?" The Ask Me!sm Survey was subjected to several reviews in Fall 1996 by People On the Go members to make the survey more applicable to Marylanders with developmental disabilities, simpler to administer and easier to understand. In FY 2000, Project staff, Dr. Gordon Bonham and other stakeholders, including members of People On the Go began revising the questionnaire for copyright purposes. FY 2003 introduced a new survey, based solely on Signs of Quality, principles of self-determination, and the new DDA regulations. The survey tool is under copyright and may not be used without the written express written permission of The Arc of Maryland.

Gordon Scott Bonham, Ph.D. is the principle researcher and provides consultation, interviewer training, and data analysis. Dr. Bonham is President of Bonham Research and formerly Assistant Director of Survey Research at the Regional Economic Studies Institute, Towson University. In addition, Robert Schalock, Ph.D., and members of People On the Go continue to provide consultation to the project. Dr. Schalock is President of Bob Schalock and Associates, and a Past President of the American Association on Mental Retardation (AAMR). People On the Go is Maryland's statewide self-advocacy group comprised of approximately 140 individuals from 12 counties.

Ask Me!sm Unleashed

The Ask Me!sm survey findings can be powerful tools in changing the lives of people with disabilities. Ask Me!sm Unleashed provides a tool kit for agencies to share the survey results with self-advocates, families, agency staff and board of directors. The tool kit offers ideas to translate survey findings into concrete actions that can improve the agency and the quality of life for the people it supports.

Ask Me!sm Toolkit:

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